Nutcracker Smart Solutions Inc. (1000 N West St. STE 1281-120 Wilmington, DE 19801 USA) and its affiliated entities (collectively, “Nutcracker“, “we,” “us,” or “our”), implement the processing of personal data listed below through our websites (the “Websites”) and desktop applications and mobile applications (the “Applications” or “Products”).
Nutcracker is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services (collectively, the “Services”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it as your data processor.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Account Information: Username, password, and other security-related information.
- Usage Data: Information about how you use our Services, such as access times, pages viewed, and the resources you access.
- Device Information: Information about the device you use to access our Services, including IP address, operating system, and browser type.
- Integrated Service Data: With your explicit consent, we access and manage specific user data from integrated services such as YouTube, Netflix, Instagram, Facebook, Steam, Game Pass, etc., including:
- Analyzing data like activities, playlists, and subscriptions to understand trends and provide actionable insights to parents.
- Monitoring purchased content to help parents track and manage expenditures on their child’s account.
- Managing content like playlists and subscriptions to recommend positive and educational material aligned with a child’s interests and parental goals.
1.1 Data Collected From Integrated Services
Nutcracker gathers and processes information obtained from third-party services linked to your account, including YouTube. Nutcracker leverages Google’s APIs to retrieve details about videos that have been uploaded or accessed via the YouTube platform on your child’s devices.
- Details about Google’s privacy practices can be found at: https://policies.google.com/privacy.
- You have the option to withdraw Nutcracker‘s permission to access to your data through the Google security settings at: https://security.google.com/settings/security/permissions
- Data collected from third-party services are handled in accordance with Nutcracker’s established data retention and deletion policies.
- The data collected, managed, and stored from integrated platforms may change over time in response to platform’s policy changes.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Maintain Our Services: Ensuring the functionality and security of our Services.
- To Improve Our Services: Understanding how users interact with our Services to enhance user experience.
- To Communicate with You: Responding to your inquiries, providing customer support, and sending updates related to our Services.
- To Monitor and Analyze Usage: Tracking user engagement to improve our Services and develop new features.
- To Comply with Legal Obligations: Ensuring adherence to applicable laws and regulations.
- Use of Integrated Service Data:
- Providing parents with insights into their child’s activity across platforms, helping them understand engagement patterns.
- Recommending educational or positive content based on activity and trends.
- Monitoring and managing purchased content for budgeting and tracking purposes.
3. Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except in the following circumstances:
- Service Providers: We may share your account information with third-party vendors who perform services on our behalf, such as payment processing and data analysis. This does not and will not include data gathered from third-party platforms like YouTube, Instagram, Netflix, Steam, Game Pass, etc.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide advance notice if your personal data is to be transferred and subjected to a different Privacy Policy.
No data of yours will be disclosed for advertising or marketing purposes.
4. Data Protection Mechanisms
We implement robust security measures to protect your data, including:
- Encryption: End-to-end encryption for data transmitted between Nutcracker and integrated service providers’ servers.
- Anonymization: The process of removing all personally identifiable information from gathered data when it is not strictly required or necessary for legitimate purposes is primarily carried out by default.
- Secure Storage: Mechanisms to prevent unauthorized access to any sensitive data stored.
- Access Controls: Strict protocols to ensure only authorized personnel can access user data.
5. Data Retention and Deletion
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specifically:
- Account-Related Data: Automatically and permanently deleted immediately after an account deletion request is processed and finalized, including all personal information associated with the account and gathered from third-party platforms such as YouTube, Instagram, Netflix, etc.
- Anonymized Data: To improve our services and provide meaningful insights, we may retain anonymized data for aggregate analysis and statistical purposes. This data is stripped of any personally identifiable information and cannot be linked back to individual users.
6. Children’s Privacy
Our Services are designed for use by parents and guardians of children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent or from children over 13 (Age limits may vary based on the local laws of the user’s country or state) without their own consent. If we discover that we have inadvertently collected personal information from a child without appropriate consent, we will promptly take steps to delete that information.
7. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Rectification: The right to request correction of any inaccurate information.
- Erasure: The right to request deletion of your personal data, under certain conditions.
- Restrict Processing: The right to request limitation of data processing, under certain conditions.
- Data Portability: The right to request transfer of your data to another organization or directly to you.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Any modifications will be effective immediately upon posting on this page, with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
